
How to Make Your Serviced Apartment Irresistible to Guests
As a host of serviced apartments in the UK, it’s crucial to provide an exceptional experience for your guests. The right amenities and features can set your property apart, attract more bookings, and ensure glowing reviews. Here’s a guide to the must-have amenities and trending features that will make your serviced apartment irresistible to potential guests.
Fully Furnished Luxury
Ensure your serviced apartment is fully furnished with high-quality furniture and tasteful decor. Guests appreciate the convenience of moving into a space that feels like home from the moment they walk in. A well-equipped kitchen, comfortable living area, and stylish bedrooms can make a significant difference in attracting bookings.
High-Speed Internet and Workspaces
High-speed internet is a must for business travellers and leisure guests alike. Make sure your apartment offers robust Wi-Fi and consider setting up a dedicated workspace with an ergonomic chair and desk. This feature can attract remote workers and business travellers who need a reliable place to work.
Fitness Centres

If your property includes access to a gym, make sure it’s well-equipped with modern exercise machines, free weights, and possibly even a yoga studio. Health-conscious travellers will appreciate the convenience of maintaining their fitness routine during their stay.
Secure Parking Facilities
Secure, on-site parking is a valuable amenity, especially in busy UK cities where parking can be a challenge. Highlight this feature in your listings to attract guests who are travelling with cars and seek the peace of mind that comes with safe parking.
24-Hour Customer Service
Offering 24-hour customer service can significantly enhance the guest experience. Whether they need restaurant recommendations, help with bookings, or assistance with any issues, having a dedicated customer service team available around the clock is a major plus. Make sure to promote this service in your marketing materials.
Pet-Friendly Options
Catering to guests who travel with pets can open up a broader market. Consider offering pet-friendly amenities such as pet beds, feeding bowls, and designated walking areas. Highlighting your serviced apartment as pet-friendly can attract pet owners looking for accommodations that welcome their furry friends.
Eco-Friendly Initiatives
Sustainability is an increasingly important factor for many travellers. Incorporate eco-friendly initiatives such as energy-efficient appliances, recycling programmes, and sustainable building materials. Promoting these green features can attract eco-conscious guests and set your property apart from the competition.

On-Site Dining and Room Service
If possible, offer on-site dining options or room service. This added convenience can make your property more appealing to guests who prefer the option of dining in. Highlight any partnerships with local restaurants or in-room dining menus in your listings.
Serviced Apartment Listings and Reviews
Ensure your property is listed on multiple platforms like Pillow Partners with comprehensive descriptions and high-quality photos. Encourage guests to leave positive reviews on platforms like Trustpilot and through booking channels like AirBnB and bookings.com. Reviews are crucial for building trust and attracting new guests to your serviced apartment.
Take the Next Step with Pillow
Providing the right amenities and features can transform your serviced apartment from a simple accommodation into a sought-after destination. By prioritising high-speed internet, fitness centres, secure parking, and other key amenities, you can attract a wide range of guests and ensure they have a memorable stay.
Ready to elevate your serviced apartment’s appeal? However, you don’t want to deal with the hassle of managing rentals yourself? Let Pillow Partners handle all the complexities for you! By hosting with us, you can focus on enjoying the benefits while we take care of the legwork.
Learn more about how we can simplify property management for you here.