Mastering Hospitality: Top Tips for Managing Exceptional Serviced Accommodation

New to serviced accommodation property management? Pillow Partners can help you! As a property manager of serviced accommodation, it’s important to provide a welcoming and comfortable space for your guests. Here are a few tips to help get you started…

Clean and Tidy

Make sure the space is clean and tidy before your guests arrive. This includes fresh linens, towels, and a spotless bathroom and kitchen.

Be responsive

If your guests have any questions or concerns, be responsive and available to help. This will make their stay more comfortable and enjoyable.

Provide Amenities

Providing amenities such as toiletries, tea and coffee, and basic kitchen supplies, will make your guests feel more at home and save them the hassle of having to purchase these items themselves.

Offer Local Recommendations

If your guests are new to the area, offer recommendations for local restaurants, activities, and attractions. This will help them make the most of their stay and have a more authentic experience.

Be Flexible

Consider being flexible with check-in and check-out times, if possible. This will make your guests’ travel experience more convenient and less stressful. By following these tips, you can create a welcoming and comfortable space for your guests and provide a memorable experience. This will hopefully encourage them to return as well as leave a positive review, helping to attract new guests.

-The Pillow Team